Alicia Phaneuf

Alicia Phaneuf

Alicia Phaneuf
Operations Manager

Alicia comes to Team Concepts with 14 years of customer service experience, 10 years of administrative experience, and 2 years in a managerial setting. Before working in a traditional office setting, Alicia worked in the medical field as a phlebotomist.

Alicia will be managing all aspects of office operations and supporting business development initiatives.

Alicia has lived in the Tri-Cities for 21 years. When she isn’t working, she stays busy with her fiancé, Parker, her 3 children: Carolyn (13), Alaina (10) and Lucas (8), along with her 2 dogs: Crash and Roscoe.

Alicia can be reached at

Our Vision

To become the Pacific Northwest regional center of excellence for transformational training and professional development.

Misipati Semi Bird, Founder & Executive Director

Our Mission

To support organizational excellence and personal best, by creating and delivering cutting edge, transformational professional development curriculum for business professionals, aspiring leaders and managers at all levels who seek to create value for self and others.

Team Concepts Training Services, LLC