Our Approach


A workplace must operate smoothly and efficiently in order to meet mission objectives and create value for stakeholders. In business organizations where employees feel valued, engaged, and see their work as being meaningful; performance and retention metrics increase exponentially.

These high performing organizations statistically have fewer safety incidents or quality issues and tend to resolve conflicts through open and honest communication and collaboration.


Our scientific approach through Industrial-Organizational (I/O) Psychology is why we get great results and have maintained a customer satisfaction rating of over 98% for the last 19 years.

Our leadership development programs are leveraged to:

  • Prepare aspiring leaders to move up.
  • Strengthen the effectiveness of frontline leaders through workforce engagement.
  • Transform operational leaders into proactive value producers.
  • Challenge strategic leaders as organizational visionaries through organizational learning.

The cornerstone of our unconventional leadership development strategy is based on these simple facts:

FACT: High Performing Teams (HPTs) lead to High Performing Organizations (HPOs) and HPOs create value for their stakeholders.
FACT: HPTs are created by focusing on each and every team member to ensure they have the competencies and emotional intelligence required to maximize personal best – High Performing Individuals (HPIs).
FACT: HPIs are managed, motivated, and molded into HPTs by emotionally intelligent, High Performing Leaders (HPLs).
FACT: High Performing Leaders are developed, not hatched!

This is why Team Concepts developed its proprietary unconventional leadership development methodology of Personal and Professional Intelligence (PPI). PPI is an innovative and comprehensive leadership development approach that is intended to identify an individual’s natural style of leadership and establish a comprehensive understanding of their professional environment in which they lead.

Personal Intelligence begins with a clinical assessment of the individuals behaviors through the Pearman Personality Integrator tool and the individual’s social emotional skills through the EQ-i2.0 assessment. The results are analyzed and the data is integrated into a custom personal SWOT matrix (Strengths, Weaknesses, Opportunities, and Threats).

Professional Intelligence provides leaders with a methodology to obtain situational awareness of the environment in which they lead. This is where the individual begins to really know and understand their direct reports, peers, and senior leader’s characteristics and operational patterns. An evaluation of organizational culture and team cohesiveness is also conducted to provide a baseline for the common operational picture.